This article will guide you on how to fix Crashing issues in Honkai Star Rail PC.
How to fix Crashing Issues in Honkai Star Rail PC, Android and iOS
We have listed the best solutions you can try out if you are facing issues with Honkai Star Rail Game on PC, Android, and iOS Devices.
See if your PC matches the System Requirements.
Here are the minimum and Recommended System Requirements for this game. See if it matches the PC you are trying to run the game.
Minimum Requirements for Honkai Star Rail PC
- Operating System – Windows 10 64 Bit
- Processor – Intel Core i5 or above
- Memory – 8GB RAM
- Graphics – Nvidia GTX 970 or above
- Storage – 15GB
Recommended Requirements for Honkai Star Rail PC
- Operating System – Windows 10 64 Bit
- Processor – Intel Core i7 or above
- Memory – 8GB RAM
- Graphics – Nvidia GTX 1060 or above
- Storage – 20GB
Requirements for Android and iOS
Minimum Requirement for Android
Android Version 5.0 and above
Recommended Requirement for Android
- Snapdragon 835
- Dimensity 720
- Kirin 810, or better
Minimum Requirement for Android
iOS 10.0 or above for iPhone, iPad, and iPod Touch
Recommended Requirement for Android
- iPhone 8P
- iPhone X
- Apple A12 Processor for iPad
Update the Graphics Card Drivers
You can update your Graphics Card Drivers directly via GeForce Experience or download them manually by visiting this link. For AMD users, you can go to this link.
Alternatively, consider doing the following steps if you are still facing issues.
- Go to Start and type Device Manager.
- Once the dialog box opens, double-click to open the display Adapters.
- Select the Graphics Card and then press the right mouse button
- From the Drop-down menu, select the Update Drivers option
- After the update, relaunch the game and see if the crashing or launch issues are solved.
Verify the Integrity of the Game Files
If you randomly face crashing issues for Honkai Star Rail PC, then verifying might solve the issue. Follow the steps to verify the Game files quickly.
- Go to the update option on the right side of the loading screen, and then launch the game. Press update before starting off the game.
- You will be asked to verify the resources when you press it.
- There will be an option to force update all the available downloaded files and then press the confirm button.
Remember that verifying the integrity of Game files can take a little time because it redownloads all the missing or corrupted files. As the whole process finishes, try relaunching the game.
Clear your Cache (for iOS and Android)
If you cannot make the game launch, or it randomly crashes on your mobile devices, you can try clearing your Cache by following the steps below.
Android Players
- Go to the Settings and then select the Apps Settings
- Then select the Manage Apps option and find the Honkai Star Rail App
- There will be an option below to precise Data and Clear Cache.
- Clear both of them and try relaunching the game.
iOS Players
- Go to the Settings App, and from the App list, find the Honkai Star Rail App
- Head into its settings and select the Reset Cache
- Once done, try restarting the game again.
Reinstall the Game
If you cannot make the game run, we think it’s time for a full re-installation. Normally, all these crashing issues are fixed by simply re-installing the game, but since that takes alot of time, it should be your last resort. Although it can be time-consuming, given that you have the proper system requirements, the game should run without a hitch.
Contact the Developers
If you cannot run the game, we suggest you contact HoYoverse Support directly. You can email them at [email protected] and raise a ticket. The devs are super active, and you can expect a reply from the Customer Assistance Team quickly.
So this was all about how to fix Crashing issues in Honkai Star Rail PC, Android and iOS.
If you think this guide has helped you, let us know in the comment section below. And for more Honkai Star Rail guides, keep an eye on Frondtech.
That’s all, folks!
Last Updated on January 3, 2024
Shoaib, 30, is a simple guy who loves to play video games, and enjoys new cuisines sporadically. He has been gaming since he was 7 years old, and with an experience of 22 years, under his belt, there is not a single AAA game in this world, that he hasn’t played. Despite being a MBA Graduate he decided to follow his passion. And because of his love for gaming, Frondtech came into existence.