Ratchet & Clank Rift Apart is Crashing on the PS5 for a lot of users – How to fix

Ratchet & Clank Rift Apart crashing PS5 – One of the most anticipated games of 2021, Ratchet & Clank: Rift Apart, has finally arrived. The game is a PS5 exclusive, and it definitely looks like one. It is a third-person shooter platformer by Insomniac Games, and the sixteenth installment in the Ratchet & Clank series.

Though the graphics of the game is truly next-gen, it still retains elements of previous Ratchet & Clank titles, such as strafing, shooting, collection of bolts, automatic weapon and health upgrades, etc.

The game introduces a new concept that involves real-time near instantaneous travel between different areas, planets and other worlds within gameplay scenes via a system of inter-dimensional portals. And there is no loading between these transitions. And this would not have been possible without the SSD of the PlayStation 5. This game really puts the hardware of PS5 to the test.

How to fix Ratchet & Clank Rift Apart is Crashing on the PS5

Unfortunately, not every PS5 owner who bought Ratchet and Clank: Rift Apart to enjoy this weekend, is having a good time. Believe it or not, the game is crashing for a lot of users. For some it is crashing at the end of cutscenes, while for some certain boss levels are the reason behind the crashes. And most of them are getting the error CE-108255-1 after the crash.

This actually reminds me of Returnal, and how the game was crashing left and right for many users on the day of its launch. Posts have already started popping up on Reddit and other forums. The strange thing is, the game is running completely fine for the majority of the PS5 users. This would have made sense among PC users, where the hardware is different for different users. But the PS5 is the same for everyone. Weird if you ask me.

How to fix the crashes

After doing some research, there is one thing I found out. Games that have Ray-tracing are more likely to crash than games that don’t. And Ratchet & Clank Rift Apart does have support for Ray-Tracing. There is a huge Reddit post regarding this. Check it out.

The same was the case with Returnal. Now, to fix the problem, this is what you need to do first. Go to the Options menu of the game and check whether it is set on ‘Fidelity’ or ‘Performance RT’ or not. If it is, then set it to ‘Performance’, and try playing the game for a while.

Rachet & Clank Rift Apart - Graphics Mode

If you want, you can even turn off settings like Depth of Field, Chromatic Aberration and Fullscreen Effects by going to Accessibility Settings > Visual & Contrast Options. Restart the game once just to be on the safe side.

If the game still ends up crashing, then you can try rebuilding the database. Here is how to do it:

  • Go ahead and turn off the console [there should be no lights on the console. Take out the power plug from the back of the console]
  • Keep your PS5 unplugged for 5 minutes
  • This would cause the cached data to clear out
  • Now plug it back and press and hold the power button
  • You will hear a beep sound when you press it. Do not release the button until you hear the second beep [takes around 10 seconds]
  • Your console will be booted in Safe Mode.
  • Now connect your controller to the USB port.
  • Press the PS button on the controller.
  • A list of options should appear on your screen
  • Select option 5 or Rebuild Database
  • Be patient and wait until the process is complete

This fix has already worked for a lot of people. If it doesn’t for you, then you can just try redownloading the game. Make sure that you don’t have pending updates on your PS5.

If these steps do not fix the issue for you then you might have to wait for a patch as it could very well be a problem from the end of Insomniac Games.

That’s all folks!

Last Updated on June 11, 2021

4 thoughts on “Ratchet & Clank Rift Apart is Crashing on the PS5 for a lot of users – How to fix”

  1. I had the same issue -only thing is after the safe reboot the ps5 is asking to update software via usb stick 🙁 .I played ratchet and clank at fidelity mode for approximately 25 mins and then it just froze with ablack screen. I tried restarting and now my ps5 is stuck at safe mode. Trying to troubleshoot past 2 hours. even manual usb update is not working 🙁 such a bad experience !

  2. Yep, crashed twice in performance mode. Game locked while transitioning between dimensions, forcing me to hard reset my PS5 and causing a save data corruption. Haven’t tried to set it to performance mode yet but worth a shot until a patch is released. Furthermore, I had an issue where the screen would flicker when closing game from the PS5 home menu. Turning off 120hz in the PS5 menu seemed to fix that for me. I’m going to shelf the game until it’s stable because when it’s running well, the experience is glorious.

  3. It`s not only R&C, today DooM Eternal (upgraded to PS5) crashed on me on Mission 11. Bunch of enemies & Tyrant. Doing challenge on him the game frozze for 4-5 sec and then crashed.
    And DMC 5 SE also with Ray Tracing ON, on Graphx mode or performance also crashed.
    None of the issue with CONTROL with RT. Don`t know what will be when we expand internal SSD because the things will became very hot! :-/

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