Genshin Impact – Crashing, Stuttering and Lag fix

Genshin Impact crashing, stuttering and lag fix – Ever since the full launch of Genshin Impact, players have been complaining about a lot of performance issues. Here is a small guide on how to fix some of those issues.

Genshin Impact – Crashing, Stuttering and Lag fix

Genshin Impact – Official System Requirements for PC

Check the system requirements of the game and see if the hardware on your system is somewhat identical to the requirements.

  • Recommended:
    Operating system: Windows 7 SP1 64-bit, Windows 8.1 64-bit, or Windows 10 64-bit
    Processor: Intel Core i7 equivalent or higher
    Memory: 16 GB RAM
    Graphics: NVIDIA GeForce GTX 1060 6 GB and higher
    DirectX version: 11
    Storage: Please reserve 30 GB of space
  • Minimum:
    Operating system: Windows 7 SP1 64-bit, Windows 8.1 64-bit or Windows 10 64-bit
    Processor: Intel Core i5 or equivalent
    Memory: 8 GB RAM
    Graphics card: NVIDIA® GeForce® GT 1030 and higher
    DirectX version: 11
    Storage: Please reserve 30 GB of space

Update Video Drivers

It looks like a lot of people have managed to fix the crashing issue of the game by just updating their video drivers.

Here are the links to the latest drivers for AMD and Nvidia graphics cards:

  1. Nvidia Drivers
  2. AMD Drivers

Genshin Impact – Optimal Graphics Settings

  • Graphics Quality : Custom
  • Display Mode : 1920×1080 Fullscreen

Click here to check out the complete Graphics Settings guide for Genshin Impact.

Run the executable as administrator

Try to run the executable file or exe file of Genshin Impact as admin. Here is how to do it:

  1. Go to the Installation folder of Genshin Impact
  2. Right Click on Launcher.exe
  3. Go to Compatibility tab
  4. Check “Run this program as an administrator”

Terminate any sort recording or overclocking utilities

Even the slightest change in the base memory clock or core clock via an overclocking application is causing the game to crash after few minutes. A lot of games had the same problem. So it is better to stay on the safe side.

Try to run your GPU and CPU at base clock speeds and avoid applications like MSI Afterburner or Rivatuner.

Nvidia Control Panel settings for Genshin Impact

The first thing you should do is click on ‘Adjust image settings with preview‘ located on the left side under 3D settings and make sure that ‘Use the advanced 3D image settings‘ is selected. Now:

  1. Open Nvidia Control Panel
  2. Click on Manage 3D settings on the left bar
  3. Click on Global Settings
  4. Now tweak the following settings:
    Image Sharpening : Off
    Threaded Optimization : On
    Power Management : Prefer Maximum Performance
    Low Latency Mode : Off
    Texture filtering – Quality : Performance

If you are using Nvidia GeForce Experience then turn off the in-game overlay. Here is how to do it:

  1. Launch GFE
  2. Click on the Settings icon located at the top-right corner
  3. Click on General
  4. And just turn off In-Game Overlay

Compatibility issue with some Antivirus Software

In some cases, the game’s save data may be getting silently quarantined by some antivirus software, resulting in the game crashing to desktop between chambers or after collecting chamber rewards. The developers are working to resolve this; in the meantime, you may need to disable Real-Time Scanning function or Real-Time Protection function of your Anti-virus to play.

If you are using Windows Defender instead of a third-party AV software then here is how to add Genshin Impact on the exceptions list of Windows Defender:

  1. Go to Windows 10 settings
  2. Click on Update & Security
  3. Select Windows Security from the left sidebar
  4. Click on Virus & threat protection
  5. Under Virus & threat protection click on Manage settings
  6. Under Exclusions click on Add or remove exclusions
  7. Click on Add an exclusion
  8. Select File
  9. Select the .exe or executable file of Genshin Impact, which in this case is launcher.exe
  10. Restart your PC

Disable Xbox Game Bar

  1. Go to Windows settings
  2. Select Gaming
  3. Select Xbox Game Bar
  4. Turn it off

Update your Windows 10 OS

Microsoft is known for releasing buggy OS updates every now and then. And the problem has only escalated on the Windows 10 OS. So check whether you have pending Windows updates or not and then update your OS. Here is how to do it:

  1. Go to Settings
  2. Go to Update & Security
  3. Click on Check for updates
  4. Wait for the updates to get installed
  5. Restart your PC

These are all the methods we have at the moment. The biggest problem is Genshin Impact is not on Steam, Epic or any other launcher. It has its own launcher, and it is pretty lackluster. Normally a lot of issues in games get fixed by a simple files verification. Majority of the launchers nowadays have some kind of repair or verify feature that scans the in-game files of games and replaces the corrupted ones. In case of Genshin Impact, you will have to re-install the whole game if you come across any technical issue. Hopefully the devs add some features in the future because the launcher does not offer anything valuable as of now.

Here is the link to the Geshin Impact Forums. You will find a lot of users posting about the same issues.


If you think this guide had helped you then let us know in the comment section below. Also, if you are facing problems that are not mentioned on this article then also you can comment below. We will try come out with a fix. Good luck!


That’s all folks!