Fix NBA 2K23 failed to log in to 2k sports error

2K’s NBA games are the best basketball titles out there. In fact, other than the 2K series, I don’t think there are any other basketball games, at the moment. Now that 2K23 is finally here, NBA lovers can once again get back to dunking and alley-ooping.

NBA 2K23 is Simulation Sports Game developed by Visual Concepts and published by none other than 2K. This game comes under the NBA 2K Franchise, and this year, the game is loaded with better content, graphics, and gameplay.

You can showcase your NBA Talents in My Career mode while pairing with the NBA Legends in the My Team mode. The game has been released on all major platforms. PS5, PS4, PC, Xbox and Nintendo consoles.

As I mentioned earlier, the NBA 2K series is probably the most popular basketball video game franchise and has a huge fanbase. However, it too is bound to face errors and players have reported facing trouble signing in to the companion app, with the highly anticipated face scan feature too.

The MyNBA2K23 app has annoying errors when you try to link your platform of choice with this companion app. Here is the official statement on how to fix the “failed to log in to 2K sports” error message.  Here is a guide as to how to fix the log-in error.

Fix NBA 2K23 failed to log in to 2k sports error

MyNBA2K23 is a companion app that serves as an extension of the game. It is worth downloading for anyone on their smartphones and other devices as it has features like redeeming the locker codes and also scanning your face into the game. 

For doing the above, you need to first link your platform to the app if you are facing errors. This basically means that you should be able to access the app if you have an active NBA 2K23 save file on any platform before syncing your account with the app.

Players have found that this happens if you do not have an active NBA 2K23 save file on your platform. Therefore, to fix the error, first, save your file on your platform before you try to download the companion app and then link it.

Unfortunately, there is no guaranteed fix for the issue at the present. Nevertheless, the developers and publishers have recognized the error and their say on the matter is that a fix is on its way. 

 Until then, you can try the above-mentioned way or try your luck linking it again until your request is accepted. Also, for now, if you are facing the issue and are impacted by it, then you will not be able to access the face scan feature or redeem the Locker Room codes through this app. 

That pretty much sums up all that we had on how to fix NBA 2K23 failed to log in to 2k sports error. For further updates on the game, stay tuned and keep visiting us at Frondtech!


That’s all folks!

Last Updated on September 16, 2022

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