Apex Legends – There was a problem processing Game Logic error – How to fix

Apex Legends Game Logic error – Experiencing the “game logic” error in Apex Legends? Here is how to fix it.

Apex Legends – There was a problem processing Game Logic error – How to fix

What is the Game Logic Error in Apex Legends?

It is an error that a lot of PC and console players are experiencing. Which is a good thing as it is not exclusive to a particular platform. The error is basically from the games’ side and your systems are not to blame here. Here is what the error said for me:

There was a problem processing game logic.
Please try again.
sh_challenges.gnut #2964
[UI] The index “(struct
instance :
0x00000171A0C397C0, 0)”
does not exist

[Note: the bottom portion of the error might show different error messages for different users]

When this error takes place, it completely freezes the screen when you are in-game. if you are on PC then your mouse and keyboard might stop responding and if you are on a console then your controller might stop responding. You might even crash at times.

This is actually a huge problem for people who play the ranked mode. After joining ranked match if players leave the game then they would have to have a face penalty which normally is a cooldown. And that is something nobody wants to see.

The funny thing is this error has been around since the launch of Apex Legends. The developers have fixed it many times but somehow it finds its way back in the game again and again. And you will see a ton of posts on this on the official EA forums.

How to fix the Game Logic error

If you look at the error message I have shown above, the fourth line says “sh_challenges.gnut #2964”. After getting the error message when I restarted the game again, I realized that my daily challenges got a reset. Which made things very clear, my game crashed because my Daily Challenges reset while I was in-game. So a simple fix to the exact error given above would be just a quick restart.

Now there are other versions of the Game Logic error as well. Two of the those are:

  • mp/sh_gladiator_cards.nut #2900
  • mp/sh_comms_menu.nut #1121

These errors require you to do some work. But don’t worry as the fix is quite easy and has actually worked for a lot of people. Here is a reddit post addressing this issue.

All you have to do is repair your game. Here is how to do it:

  • Launch Origin
  • Click on My Game Library
  • Select Apex Legends
  • Click on the Settings icon
  • Select Repair

The total process should take around 10-15 minutes depending on your hardware. Once everything is done, just restart you PC.

If you think this guide had helped you then let us know in the comment section below. Also, if you are facing problems that are not mentioned on this article then also you can comment below. We will try come out with a fix. Good luck!

If you want you can check our Apex Legends troubleshooting guides:

That’s all folks!

Last Updated on February 10, 2020

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