Apex Legends – Error 0x887A0006 DXGI ERROR DEVICE HUNG – How to fix

Apex Legends 0x887A0006 Error – Experiencing the 0x887A0006 error in Apex Legends after Season 4? Don’t worry we got you.

Apex Legends – Error 0x887A0006 DXGI ERROR DEVICE HUNG – How to fix

What is the 0x887A0006 DXGI Error in Apex Legends?

It is an error that a lot of players who have downloaded the game via Origin are experiencing. The error is basically an Engine Error that is mainly happening to people who are using RTX cards by Nvidia. But some AMD users are also facing this issue as well. Here is what the error says:

Engine Error
0x887A0006 – DXGI_ERROR_DEVICE_HUNG The application’s device failed due to badly formed commands sent by the application. This is an design-time issue that should be investigated and fixed.

What this error does is, it completely freezes the screen when you are in-game. And no matter what you do, the game doesn’t respond at all. The only option you are left with then is to “Alt+Tab” out of the game or force close the game from the Task Manager.

This is actually a huge problem for people who play the ranked mode. After joining ranked match if players leave the game then they would have to have a face penalty which normally is a cooldown. And that is something nobody wants to see.

The funny thing is this error is not new. In fact this error has been around for more than a year. And you will see a ton of posts like this on the official EA forums.

How to fix the Error?

Since I am using a RTX 2070, I was also experiencing this issue after I downloaded and installed the Season 4 update. I had to close my games multiple times and as a result ended up getting multiple cooldowns. I finally managed to fix the issue after doing 2-3 things. The problem is I am not really sure which step fixed the issue. That is why I have listed everything that I did.

Here are the steps to fix the 0x887A0006 error in Apex Legends:

Download the latest Nvidia GeForce Game Ready v442.19 driver

Nvidia has already released a driver optimized for Apex Legends Season 4. If you have GeForce Experience then just launch it and you will see that a new update is available. But if you are not using GFE then here is the link to the driver:

Repair the Game

You can actually repair your games on the Origin application. Doing this would download any missing files and would fix some issues you are having.

Here is how to repair your game:

  • Launch Origin
  • Click on My Game Library
  • Select Apex Legends
  • Click on the Settings icon
  • Select Repair

The total process should take around 10-15 minutes depending on your hardware. Once everything is done, just restart you PC.

Completely reinstall the game

Though I have mentioned this step at the last, this is first thing that I did. I completely re-installed Apex Legends and then did the steps given above. So I would recommend that you follow the two steps given above first and then proceed with the re-installation.


If you think this guide had helped you then let us know in the comment section below. Also, if you are facing problems that are not mentioned on this article then also you can comment below. We will try come out with a fix. Good luck!

If you want you can check our Apex Legends Performance Guide:


That’s all folks!

2 Comments

  1. retromint February 11, 2020
    • Shoaib February 11, 2020

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